Satcom Direct (SD) offers world-class global communications services, support, and technology to business and general aviation, military, government, emergency response, media, and others who depend on reliable, global communications. We support customers via locations around the globe including our world headquarters and network operations center (NOC) located in Melbourne, Florida. Learn More
TerraCom Direct is SD’s data solutions provider. All customer data handled by SD products and services is routed and stored via our private data center, bypassing the public internet if desired. You can even choose TerraCom Direct for your corporate network connectivity, further securing your transmissions.
SD offices are strategically positioned across the world to power our 24/7 “follow the sun” support. There is always someone available to assist you, in every time zone, around the globe. Our on-site technical staff members provide training, support and connectivity consultation for pilots, flight operations staff and maintenance crews.
I learned a lot, from the best prepared and presented satcom training I have experienced. The trainer’s breadth of knowledge of all facets of the topic is formidable.
Thank you all so much again for the excellent workshop which you folks hosted in Dubai – I am constantly blown away at the level of professionalism of all of your staff members. Satcom Direct is an incredible service provider.
Without hesitation SD traveled to our location, quickly diagnosed the issue and was able return the SATCOM system to proper operation. SD also supported us on our out-going test flight, ensuring all SATCOM voice and data systems were at optimum performance. Without SD, I’m afraid we would have missed our out date and an important trip.
I simply wanted to make you aware how impressed we have been with the service received from your Field Service Engineer. He has followed through on every request and always makes himself available to us on incredibly short notice. With his thorough understanding of the systems coupled with his polite and professional demeanor; we are just genuinely impressed. This has further confirmed us making the correct choice when previously deciding between Satcom and Arinc as a service provider.
The AeroIT Study Guide layout appears to be very logical with an eye towards the average corporate A&P, with SATCOM training and experience in supporting the same, on aircraft. My congratulations to SD for having the foresight to see this need and bring something such as the AeroIT Certification into existence. I truly feel that this is much more needed by the A&P’s in corporate aviation, than (other) programs that are being pushed … today.