Help whenever and wherever you need it.
Satcom Direct is proud to have an award-winning support team. We’re passionate about providing the highest levels of customer service and support. It’s what sets us apart. And it’s delivered by highly experienced engineers, who have many years of service with SD.
Our support starts from the moment you consider SD as a potential supplier. We work closely with you to confirm your requirements, oversee smooth implementation, and ensure optimal operation post deployment.
We provide global customer support round the clock from our three Network Operating Centers (NOC) based at our Satellite Ground Stations in Santa Paula, CA and Southbury, CT, and at our world headquarters in Melbourne, Florida. This diverse NOC infrastructure ensures we always provide the highest quality of service and customer support.
+1 321.525.4609
Online account management for service providers.
Online account management for end customers
Access the latest software release notes and training videos.
Get the most out of SD Solutions with hands-on training customized to your organization's requirements.
Gogo Business Aviation and Satcom Direct have officially united under the Gogo brand name. The new modernized identity proudly carries the legacy of both brands. The unison of Gogo’s established name with Satcom Direct’s trusted blue, symbolizes a streamlined future for inflight connectivity.
The new brand reflects the company’s commitment to delivering the most advanced, secure, and reliable inflight connectivity solutions that are purpose built for aviation. For the first time, owners and operators, and military aviation customers of every size aircraft, anywhere in the world can benefit from world-class multi-orbit, multi-band connectivity solutions and support from a single source.
