Satcom Direct is proud to have an award-winning support team. We’re passionate about providing the highest levels of customer service and support. It’s what sets us apart. And it’s delivered by highly experienced engineers, who have many years of service with SD.
Our support starts from the moment you consider SD as a potential supplier. We work closely with you to confirm your requirements, oversee smooth implementation, and ensure optimal operation post deployment.
We provide global customer support round the clock from our three Network Operating Centers (NOC) based at our Satellite Ground Stations in Santa Paula, CA and Southbury, CT, and at our world headquarters in Melbourne, Florida. This diverse NOC infrastructure ensures we always provide the highest quality of service and customer support.
Gogo Business Aviation (Gogo) and Satcom Direct (SD) have come together to form the only truly global, multi-orbit, multi-band in-flight connectivity provider, serving the fast-growing business aviation and military/government mobility markets.
This strategic partnership combines two industry-leading technology companies that will deliver best in class, purpose-built solutions for all segments of the business aviation market.
We are reimagining the inflight wi-fi experience from tip to tail to connect you beyond all expectations. Whether for corporate jets or military aircraft, we will continue to set the standard for reliability, security, and innovation in aviation connectivity.
Together, Gogo and Satcom Direct are shaping the future of inflight connectivity, making it easier than ever for customers to stay connected without limitations. Learn more.