Develop your skills and knowledge on SD connectivity solutions to deliver the best passenger experience and improve efficiency.

Courses and Certifications

aeroIT image for certification


Identifying a need in the industry based on the rising demand for onboard internet access, Satcom Direct’s team of IT and SATCOM experts created this certification to meet that demand. aeroIT®​ is similar and complementary to the Network+ certification, an industry standard for IT networking professionals. Candidates must complete the coursework and pass the proctored exam. Successful candidates receive a renewable aeroIT® certification that is valid for three years, per the industry standard.

The aeroIT®​ certification exam is a professional level assessment, on par with a Net+ skill set. Prior to the exam, the recommended prerequisite experience is 2 years aviation training with basic knowledge of networking (how to set up a router, etc.). The aeroIT®​ exam focuses on four areas:

  • Satellite Networks
  • Network Theory
  • Troubleshooting Aircraft Networks
  • Network Management

This training course is approved for eight FAA Inspection Authorization (IA) credits.


The aeroIT®​ certification training has a retail cost of $6,995*. This includes:

  • Four and a half days of classroom training, reviews, & exam preparation in Melbourne, FL.
  • aeroIT® coursework book
  • SD Learning Management System (LMS) access
  • Test voucher for the proctored examination
  • The option for testing
  • Five-night hotel stay and lunch each day (Does not apply to discounted, on-site, or international trainings)*

* For onsite training and certification renewal options, email [email protected]

aeroIT Recertification

The aeroIT® recertification is needed to keep your aeroIT certification current. The renewal course is offered online via the SD LMS, or instructor-led course. For those that have achieve the aeroIT® certification, the renewal will be valid for another three years.

Click Here To Schedule

Image of aeroCNCT


Staying connected in flight has become a necessity, but with communications, avionics, and network systems being more complex than ever, you can’t always travel with your IT department to troubleshoot when problems occur – that’s why crewmembers need aeroCNCT (Crewmember Network & Connectivity Training).

aeroCNCT is more than a certificate; it’s a professional credential developed to meet industry standards. The three (3) years certification was developed to create a standard in cabin connectivity education. The aeroCNCT exam focuses on several areas:

  • Identifying components of the Aircraft Network
  • Identifying the components of Aircraft Internet Connectivity
  • Identifying the aviation SATCOM Services
  • Identifying a Connectivity Pre-flight Process
  • Troubleshooting In-flight Data and Voice Connectivity


aeroCNCT certification has a retail cost of $1,800*. This includes:

  • Two days of classroom training, reviews, and exam preparation
  • aeroCNCT courseware book
  • SD Learning Management (LMS) access
  • Test voucher for the proctored examination
  • The option for testing

*For onsite training and pricing, email [email protected]

View course schedule and register.

Click Here To Schedule

Satcom Direct Cybersecurity Emblem


With the rise of increasingly sophisticated “bad actors”, there is a clear and present danger that all flight departments, corporate fleets, and business aviation stakeholders should be aware of, which is why we have launched our brand-new Aviation CyberThreat Awareness course.

We recognize that technology alone cannot be responsible for mitigating all cyber threats, so we have designed this course specifically for business aviation professionals, owners, and operators to support raised awareness.

Coursework and Assessment

The program navigates the complexity of security compliance and cyberthreat prevention from an aviation, rather than technology, perspective. Available now, the computer-based training, which is offered through the SD Learning Management System (LMS), is self-paced to deliver a comprehensive understanding of aviation information security. Those subscribing to the program will learn how to implement best practices for security compliance and monitoring security of passenger and organizational data. Identification of common hacking techniques, attack methodology, and current cybersecurity concerns within aviation support awareness building about inherent vulnerabilities. In addition, modules relating to how to protect data during international travel are complemented by information on the use of personal digital devices before, during, and after a flight. The course is set to become essential training for any business aviation professional concerned with anticipating and mitigating inevitable cyber events.

Course Length and Format

  • 2-3 hours via SD’s Learning Management System (LMS)
  • Online, self-paced

Who should attend?

End-users (technical and non-technical) of computers, mobile devices, networks, and the Internet, who want to learn how to use technology safely and securely, minimize digital risks and ensure company compliance.


Aviation CyberThreat Awareness course has a retail cost of $500.

For more information, contact us at [email protected] or at +1 321.777.3000.

Intelsat satellite in space


Geared towards maintenance personnel, this course provides 8 credit hours towards Inspection Authorization (IA) renewal. In addition, this course provides all aircraft personnel an understanding of what system is onboard their aircraft and how the system(s) operate. Attendees of this course will also gain the necessary knowledge to gather fault information, properly setup and utilize their aeronautical services.


  • Inspection Authorization Renewal Training Course Syllabus
  • Presented by Satcom Direct, Inc.
  • Hours: 0900 – 1700

Day 1

  • Aircraft Components
  • SATCOM Segments
  • Voice Services
  • Data Services
  • Service Activation
  • SATCOM and Other Networks

Day 2

  • Identifying Logon Status
  • Troubleshooting Classic Services
  • Troubleshooting Inmarsat SwiftBroadband
  • Troubleshooting Inmarsat Jet ConneX
  • Troubleshooting Viasat
  • Cabin Bandwidth Management
  • Cybersecurity Basics

For more information, contact us at [email protected] or at +1 321.777.3000.

Satcom Direct training session


Satcom Direct dealers require initial and reoccurring training on Satcom Direct products and services, as well as troubleshooting SATCOM systems.

Training topics include:

  • Satellite Communications Overview, Basics, & Troubleshooting
  • SD Products & Services
  • SDR® Overview, Configuration, & Troubleshooting
  • Bandwidth Management


Satcom Direct Dealer Training is complimentary for current Satcom Direct Dealers. Transportation and lodging expenses are the responsibility of the attendee.

For more information, contact us at [email protected] or at +1 321.777.3000.

Man on SD Pro


Gulfstream Large Cabin Connectivity is a comprehensive 5 day course combination of the origin and basics of satellite communications, orbital satellite constellations for connectivity, types of orbits, frequency bands and common satellite beams specifically designed for aircraft voice and data communications systems.

Voice/Data systems ground school modules include system description, operation, local area network interfaces for all systems, network configuration, downloading of the latest software from vendors and or service providers. Each student will receive hands-on training from a fully functional mockup of each aircraft system.

In partnership with Satcom Direct the course provides laboratory sessions which will be utilized for hands-on operation and troubleshooting with use of vendor supplied software and graphic user interface tools for diagnostics and configuration for system operation and fault isolation.

Applicability: Any Gulfstream model aircraft retrofitted with GoGo Axxess II and ATG 4000/5000, Honeywell MCS-7000/JetWave MCS-8000, Honeywell HD-710, CNX 200 router, Satcom Direct Router and ViaSat Mobile Broadband router.

To register or to receive more information, reach out to [email protected] and [email protected] in FlightSafety Maintenance Scheduling.

For More Information

To learn more about our training offerings, call us today or fill out the contact form.

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