Courses and Certifications

SD Training courses are designed to enhance the skills and professional development of participants.

 

Training is a core value at Satcom Direct, and is driven by the company’s unwavering focus on innovation and commitment to providing world class support.

aeroIT®

The Satcom Direct aeroIT certification is an information technology certification for the configuration and troubleshooting of networks and satcom systems onboard an aircraft.

aeroCNCT

The aeroCNCT certification is designed to provide flight crewmembers with the knowledge, ability, and confidence to troubleshoot basic in-flight connectivity issues.

Aviation CyberThreat Awareness Course

This course aims to educate users about technology-related risks and their responsibilities as an end-user in protecting organizations from them.

IA Renewal Training

Satcom Direct’s Cabin Communications Technical Training Class is a two-day training course covering all aspects of satellite communications systems and associated aeronautical services.

Dealer Training

SD Authorized Dealers can participate in tailored training courses on SD Products and Services.

Gulfstream Communications Training

In partnership with FlightSafety International, SD offers satcom technology training classes specifically for operators of Gulfstream aircraft.

aeroIT®

Overview

The Satcom Direct aeroIT certification is an information technology certification for the configuration and troubleshooting of networks and satcom systems onboard an aircraft.

 

Identifying a need in the industry based on the rising demand for onboard internet access, Satcom Direct’s team of IT and satcom experts created this certification to meet that demand. aeroIT is similar and complementary to the Network+ certification, an industry standard for IT networking professionals. Candidates must complete the coursework and pass the proctored exam. Successful candidates receive a renewable aeroIT certification that is valid for three years, per the industry standard.

 

The aeroIT certification exam is a professional level assessment, on par with a Net+ skill set. Prior to the exam, the recommended prerequisite experience is 2 years aviation training with basic knowledge of networking (how to set up a router, etc.). The aeroIT exam focuses on four areas:

  • Satellite Networks
  • Network Theory
  • Troubleshooting Aircraft Networks
  • Network Management

This training course is approved for eight FAA Inspection Authorization (IA) credits.

Cost

The aeroIT certification training has a retail cost of $6995*. This includes:

  • Four and a half days of classroom training, reviews, & exam preparation in Melbourne, FL
  • aeroIT courseware book
  • SD Learning Management System (LMS) access
  • Test voucher for the proctored examination
  • The option for testing
  • Five-night hotel stay and lunch each day

*For onsite training and certification renewal options, email training@satcomdirect.com.

aeroIT Recertification

The aeroIT recertification is needed to keep your aeroIT certification current. The renewal course is offered online via the SD LMS, or instructor led course. For those that have achieved the aeroIT certification, the renewal will be valid for another three years.

 

View course schedule and register.

aeroCNCT

Overview

The aeroCNCT certification is designed to provide flight crewmembers with the knowledge, ability, and confidence to troubleshoot basic in-flight connectivity issues.

 

Staying connected in flight has become a necessity, but with communications, avionics, and network systems being more complex than ever, you can’t always travel with your IT department to troubleshoot when problems occur – that’s why crewmembers need aeroCNCT (Crewmember Network & Connectivity Training).

 

aeroCNCT is more than a certificate; it’s a professional credential developed to meet industry standards. The three (3) year certification was developed to create a standard in cabin connectivity education. The aeroCNCT exam focuses on five areas:

  • Network Basics
  • Internet and connectivity familiarization
  • Cabin network management
  • Network application and tools
  • Flight operation preparation

Cost

aeroCNCT certification has a retail cost of $1800*. This includes:

  • Two days of classroom training, reviews, and exam preparation
  • aeroCNCT courseware book
  • SD Learning Management System (LMS) access
  • Test voucher for the proctored examination
  • The option for testing

*For onsite training and pricing, email training@satcomdirect.com.

View course schedule and register.

Aviation CyberThreat Awareness Course

Overview

With the rise of increasingly sophisticated “bad actors,” there is a clear and present danger that all flight departments, corporate fleets, and business aviation stakeholders should be aware of, which is why we have launched our brand-new Aviation CyberThreat Awareness course.

 

We recognize that technology alone cannot be responsible for mitigating all cyber threats, so we have designed this course specifically for business aviation professionals, owners and operators to support raised awareness. 

Coursework and Assessment

The program navigates the complexities of security compliance and cyberthreat prevention from an aviation, rather than technology, perspective. Available now, the computer-based training, which is offered through the SD Learning Management System (LMS), is self-paced to deliver a comprehensive understanding of aviation information security. Those subscribing to the program will learn how to implement best practices for security compliance and monitoring security of passenger and organizational data. Identification of common hacking techniques, attack methodology and current cybersecurity concerns within aviation support awareness building about inherent vulnerabilities. In addition, modules relating to how to protect data during international travel are complemented by information on the use of personal digital devices before, during and after a flight. The course is set to become essential training for any business aviation professional concerned with anticipating and mitigating inevitable cyber events.

Course Length and Format

  • 2-3 hours via SD’s Learning Management System (LMS)
  • Online, self-paced

Who Should Attend?

  • End-users (technical and non-technical) of computers, mobile devices, networks, and the Internet, who want to learn how to use technology safely and securely, minimize digital risks and ensure company compliance.

For more information contact us at training@satcomdirect.com or at +1 321-777-3000.

Cost

Aviation CyberThreat Awareness course has a retail cost of $500.

IA Renewal Training

Satcom Direct’s Cabin Communications Technical Training Class is a two-day training course covering all aspects of satellite communications systems and associated aeronautical services.

Overview

Geared towards maintenance personnel, this course provides 8 credit hours towards Inspection Authorization (IA) renewal. In addition, this course provides all aircraft personnel an understanding of what system is onboard their aircraft and how the system(s) operate. Attendees of this course will also gain the necessary knowledge to gather fault information, properly setup and utilize their aeronautical services.

Agenda

  • Inspection Authorization Renewal Training Course Syllabus
  • Total 16 hours course material
  • Presented by: Satcom Direct, Inc
  • Hours: 0900 – 1700

 

Day 1

  • Aircraft Components
  • SATCOM Segments
  • Voice Services
  • Data Services
  • Service Activation
  • SATCOM and Other Networks

Day 2

  • Identifying Logon Status
  • Troubleshooting Classic Services
  • Troubleshooting Inmarsat SwiftBroadband
  • Troubleshooting Inmarsat Jet ConneX
  • Troubleshooting Viasat
  • Cabin Bandwidth Management
  • Cybersecurity Basics

Dealer Training

SD Authorized Dealers can participate in tailored training courses on SD Products and Services.

Overview

Satcom Direct dealers require initial and reoccurring training on Satcom Direct products and services, as well as troubleshooting satcom systems.

Training topics include:

  • Satellite Communications Overview, Basics & Troubleshooting
  • SD Products and Services
  • SDR® Overview, Configuration & Troubleshooting
  • Bandwidth Management

Cost

Satcom Direct Dealer Training is complimentary for current Satcom Direct Dealers. Transportation and lodging expenses are the responsibility of the attendee.

Gulfstream Communications Training

In partnership with FlightSafety International, SD offers satcom technology training classes specifically for operators of Gulfstream aircraft.

Overview

The classes provide comprehensive training on aircraft cabin communications for maintenance technicians, corporate flight attendants, and pilots.

 

The classroom portion of the training takes place at FlightSafety’s Maintenance Training Center at the Savannah Airport (SAV), and the hands-on training is conducted at Satcom Direct’s SAV office.

Broadband Multi-Link (BBML)

This six-hour course is designed to provide the maintenance technician with the knowledge and experience to operate, configure and maintain the Broadband Multi-Link system installed in the Gulfstream G350/G450/G500/G550. Class includes 4 hours of hands-on operation and troubleshooting in Satcom Direct’s on-site lab.

Gulfstream Cabin Management System (CMS-1) Maintenance Training

This comprehensive one day course is designed to meet the training requirements for a Planeview aircraft maintenance technician. The course provides the maintenance technician with the knowledge and experience to operate and maintain the Cabin Management System (CMS-1) installed in the aircraft. The course is a combination of system description, operation, interfaces, programming, configuration, software installation, failure and configuration downloads and extensive troubleshooting.

Register

To register or get more information, please call the Satcom Direct Savannah Office at +1 912.721.7939, or contact:

 

Liz Robinson
Savannah Learning Center
+1.912.644.1007
elizabeth.robinson@flightsafety.com

 

Click here to log in to the FlightSafety site.

For more information

To learn more about our training courses and certifications, call us today or fill out the contact form.