Troubleshooting Tools and Applications

Home / Support Tools / Troubleshooting Tools and Applications

SD Troubleshooting Tools and Applications

Unity/Unity Air®: Support multiple SATCOM systems using your mobile device

Unity enables your avionics technicians to connect to various SATCOM systems via a personalized selection of terminal adaptors. Use the Get Satcom® and getORT+® mobile applications for troubleshooting, diagnostics and configuration information. Unity Air provides a wireless connection, allowing you to download logs and upload ORT files from the comfort of the cabin.

Get ORT+

  • Load ORT files onto Honeywell SDUs
  • Load AIS-2000 SatTV systems with channel listing and receiver information
  • Includes preloaded ORT files from Satcom Direct
  • Ability to load ORT files received via email

Get Satcom®

  • Interface with satcom equipment through your iPhone, iPad & iPod Touch
  • Share maintenance port connections with remote web users over Wi-Fi or 3G for support & training
  • Included scripts automate downloading log data for you
  • Send log file data to Satcom Direct’s® 24/7 technical support team

SD Cabin App: Monitor and Manage Cabin Connectivity, Systems and Flight Details from one simple app

Access your favorite SD passenger and troubleshooting apps from one, comprehensive integrated application – SD Cabin.

SD Cabin combines the functionality of other SD apps: MATA, SDR, MYflight, and Yonder Toolkit and incorporates them into a single platform. Paired with the experience and reliability that SD brings to aviation, SD Cabin enhances the passenger’s experience by displaying real-time flight details, such as flight tracking including aircraft position/heading, altitude, and groundspeed, flight time, ETA, and allows troubleshooting of onboard systems when necessary.

Features

  • Automatically detects aircraft configuration and hardware services on board, when connected to aircraft Wi-Fi
  • Use ‘subscription free’ on any aircraft with service provided via SD
  • Real-time flight tracking
  • Monitor and manage onboard network systems- now with ‘easy scan’ allowing a user to perform multiple network tests with a single click!
  • Interactive map shows origin and destination, ETA, tail number, as well as satellite network coverage maps (now including FlexExec and the Inmarsat JX spotbeam map)

For More Information

Call or contact an SD representative today.

+1.321.777.3000

  • This field is for validation purposes and should be left unchanged.