Satcom Direct® premier service – Satcom Onsite™ Service (S.O.S.) provides technical services and support at the customer’s location for any aircraft in distress.
SD’s proprietary software tracks satellite systems statuses and triggers alerts and notifications when connectivity issues arise. Our specialists then contact customers to perform system and configuration checks, resolving any problems.
The S.O.S. program was developed and is supported by our A&P, Network+ and Cisco certified personnel. Our technical support team is the best in the industry and specializes in satcom systems, cabin and flight deck avionics and network engineering.