The Satcom Direct Entry into Service (EIS) team offers on-site instruction and support for new and existing customers to ensure the best possible user experience with SD products and services. Our team of Technical Solutions Managers (TSMs) facilitate seamless delivery of SD solutions focusing on the Satcom Direct Router (SDR) and SD Pro. We provide user training, troubleshooting, and solution development so flight department personnel are confident and comfortable with the SD services on board their aircraft.
As a valued SD customer, we want you to get the most out of SD products and services, and we're here to help you do that.
Contact Satcom Direct at +1 321-777-3000 to schedule an EIS visit at either your facility or out state-of-the-art hangar at KMLB, or email EIS@satcomdirect.com to learn more. Download the PDF for additional information.