Why Satcom Direct?
Satcom Direct sets the standard in technical support for satellite communications in business and government aviation. Our goal, since 1997,
is to ensure our customers stay connected and that we continue to provide the highest level of service and support available in the industry.
Our knowledgeable customer support team has in-depth training and experience with avionics, wiring, IT, and networking on all satcom makes and
models. When you contact Satcom Direct, we work with you to isolate and identify issues and help you get the most value from all aspects of your satcom system.
We provide worldwide phone support, 24 hours a day, 7 days a week. When you call, you always reach a real person who can help you. Whether it’s instructions on
how to use your system or in-depth IP troubleshooting, Satcom Direct is available to help solve the problem. Anytime, anywhere.
Have an issue too complicated for phone support? With our Satcom OnSite (SOS) service, we come to you and deliver on-site technical support, including
installation and troubleshooting, crew training, and general system operation overviews.
But don’t just take our word for it. Check out what our customers have to say about us below. Then contact us to experience the Satcom Direct difference today.
“We continue to be impressed with the knowledge and dedication that all of the employees of Satcom Direct possess. They continue to
provide excellent support, ideas, and training as we continue with this program.”
- Eric Olson, Director of Maintenance, General Mills
“Satcom Direct is unparalleled in their support and response time, and we look forward to our continued relationship.”
- Mike Moore, Pilot & Chief of Maintenance, H&S Air, LLC